FAQ
Frequently asked questions
The short answers to the questions we actually get. If you have something we haven't covered, write to us β real humans reply within one business day.
Product
How does AI dream interpretation work on Dreamuna?
You describe your dream in your own words, tell us about the emotional tone and a bit of context (category, frequency, what emotions woke you, who else was in the dream, what life-stage you're in), and our AI returns a structured psychological reading. Readings are grounded in Jungian, Freudian, attachment, and sleep-science frameworks β not dream-dictionary lookups. The AI follows strict rules to stay specific to your actual dream (never horoscope-generic) and acknowledges the dreamer as the final authority on meaning.
Is Dreamuna therapy?
No. Dreamuna is reflective companionship and journaling augmentation. It is not therapy, medical advice, clinical diagnosis, or a replacement for a mental-health professional. Every paid interpretation surface carries this disclaimer plus crisis-line links. If you're struggling, please reach out to a professional β we won't try to catch you.
What happens if I describe a distressing dream?
Before the interpretation runs, your dream text passes through a safety classifier. Active-crisis content (self-harm, suicidal imagery, imminent danger) short-circuits the reading and surfaces a localized crisis line (988 in the US, Samaritans in the UK / Ireland, CVV in Brazil, Telefonseelsorge in Germany, and the equivalent for other locales). Trauma-heavy or latent-distress content still produces a reading, but opens with a grounding note and suppresses prescriptive behavioral experiments.
How accurate is the interpretation?
Dream interpretation is subjective by nature. Our AI draws on established psychological frameworks, but we don't claim oracle accuracy. A good reading feels resonant, specific to your dream imagery, and gives you something worth sitting with. Each reading includes an "Another way to read this" section so you see alternate interpretations β signal that we're not claiming singular truth.
Can I ask follow-up questions?
Yes. Every paid dream has a chat surface where you can ask Dreamuna further questions β either by tapping one of the AI-suggested follow-ups or free-form. Chat is rate-limited but generous (20 messages per 10-minute window). Cross-dream memory unlocks at 3+ dreams so Dreamuna can spot recurring threads across your journal.
What languages does Dreamuna support?
Interpretations match the language of your dream input β English, Russian, Spanish, Portuguese (Brazil), and German are the languages the AI handles natively today. The UI is in English with full translations for the other four rolling out progressively. You can switch your UI language from the header.
Privacy & data
Is my dream content private?
Yes. Dream content is encrypted at rest, never sold, never used for advertising, and never shared with third parties beyond the minimum needed to operate (our AI provider OpenAI processes the text to generate the reading, and receives content under their zero-retention API policy). We don't read your dreams manually.
Can I export or delete my data?
Yes. Under your Account page you can download a JSON bundle of everything we have (profile, subscriptions, dreams, chat messages, auth events) and delete your account with a type-to-confirm flow. Deletion is immediate in the UI; hard-removal from our storage happens within 30 days. See our Privacy Policy for specifics.
Who runs Dreamuna?
Dreamuna is an independent digital product operated remotely from the European Union by a small team. No venture backing, no advertiser relationships. Support goes to the same people who build it. See /about for more.
Subscription & billing
How much does Dreamuna cost?
$1 USD for a 3-day full-access trial. After the trial, your subscription continues at $9.99/week or $29.99/month, whichever plan you selected β auto-renewing until you cancel. The monthly plan is about 31% cheaper than paying weekly Γ 4.3. No hidden fees. Mobile-store prices (when the iOS app ships) may differ because of store fees.
What happens at the end of my trial?
Your card is charged the subscription price you selected ($9.99 or $29.99) and you keep full access. If you cancel any time before the trial ends, you are not charged further and keep access through the end of the trial. You receive a reminder email before the trial ends.
How do I cancel?
Cancel any time from your Account page or via the customer-portal link in any receipt email. You can also email hello@dreamuna.com. Per US Click-to-Cancel rules and the EU Consumer Rights Directive, cancellation is no harder than signup. Cancellation takes effect at the end of the current billing period β you keep access until then.
Do you offer refunds?
See our full Refund Policy. Short version: the $1 trial is non-refundable once consumed (the trial access was provided); subscription renewals are generally non-refundable once the billing period begins, but we'll refund in good faith for technical failure, billing errors, unauthorized charges, and accidental renewals caught within 48 hours.
Will you raise prices on me?
If we ever change prices, we notify existing subscribers at least 14 days before the next renewal at the new price, per our Terms. You can cancel before the change takes effect at no charge.
Content & community
What if my interpretation seems off?
Dreams are subjective and the AI won't land every time. The reading includes an "Another way to read this" section with alternate framings; the chat lets you push back and ask "what if it's not about X, but Y?". If a reading genuinely missed, we'd love to hear about it β email hello@dreamuna.com with the dream ID (visible in the URL of any /journal entry) and we'll regenerate or refund.
Is there an iOS app?
Not yet β the iOS app is in development. Join the waitlist on our homepage for a launch email. The web product is fully functional today for interpretation, journal, chat, and subscription management.